Phase 4: Tender Management

Bribery and kickbacks for favourable evaluation, shortlisting and award decisions

Officials, advisers or intermediaries solicit or receive kickbacks in exchange for favourable evaluations, shortlisting, contract awards or contract terms.

Red Flags & Indicators

  • Unofficial contact between evaluators, advisers, intermediaries, and bidders increases during shortlisting or scoring stages.
  • Gifts, hospitality, or personal benefits are offered or requested to influence access to evaluators or tender outcomes.
  • Agents or consultants have unclear roles, unusually high fees, hidden payment arrangements, or payments linked to winning the tender.
  • Scoring sheets, evaluation reports, or award decisions contain inconsistencies, unexplained changes, missing records, or weak technical justification.
  • Conflicts of interest involving evaluators or advisers are not fully disclosed, checked, or properly managed.

Stakeholder Guidance

Stakeholder Exposure

Exposure includes solicitation pressure via officials or agents; anti‑bribery, debarment and criminal risk; unfair evaluation outcomes and lost opportunities; higher bid costs (agents, hospitality, “facilitation” attempts); and reputational risk if linked to kickbacks.

Decision Point

During the bid process, use official tender channels, and withdraw if solicitation signals arise.

Mitigation Actions

• Adopt a zero tolerance policy for tender regarding facilitation payments and unmanaged gifts or hospitality
• Adopt a lobbying policy that sets clear limits on gifts and hospitality and applies to agents and intermediaries
• Whistleblower policy for reporting and handling unethical or illegal activities within the organisation
• Require pre-approval and adequate record keeping of all tender interactions with officials, sponsors and intermediaries, meetings, and hospitality exceptions (if any are permitted by policy)
• Document all tender communications and submissions
• Use formal tender clarification channels only
• Require transparent contractual and fee terms from agents, consultants and intermediaries and ban/reject unclear scope, opaque payments and success fees linked to award outcomes
• Use internal compliance escalation processes and whistleblower channels, where available, to report any solicitation, irregular scoring signals, or undue influence attempt
• Recommend that procuring entities use independent monitors and observers in high-risk tenders

Mitigation Resources

Set and enforce anti-bribery controls for tender interactions linked to evaluation and award decisions; prohibit gifts, kickbacks, facilitation payments, and other inducements, require logged contacts and controls on agents or intermediaries, and escalate solicitation or improper payment risks.

Anti-bribery management and controls — https://toolbox.infrastructuretransparency.org/resource/anti-bribery-management-and-controls/

Use a senior reporting or escalation channel to raise suspected bribery, kickbacks, solicitation, or bid interference linked to tender interactions, evaluation, or award decisions quickly and safely.

Rapid escalation and resolution of suspected bribery or unfair business practices — https://toolbox.infrastructuretransparency.org/resource/rapid-escalation-and-resolution-of-suspected-bribery-or-unfair-business-practices/

Commit to independent monitoring to oversee the tender process, reducing risks of bribery, corruption, and collusion, and strengthening transparency, accountability, and confidence in the process.

Independent monitoring, assurance, and social accountability — https://toolbox.infrastructuretransparency.org/resource/independent-monitoring-assurance-and-social-accountability/